FAQ and Terms & Conditions

Q. What carrier oil do you use?

A. We make use of pure extra virgin olive oil.

Q. How long does delivery take?
A. Delivery normally takes 1 to 2 business days for fast delivery or 3 to 5 days for economy. Orders received on Thursdays (after 11am) and Fridays will be sent out on the following Monday to prevent the parcel sitting at the courier warehouse. The delivery times above does not include processing time of 1 to 2 days.

Q. How do I track my order?
A. Once your order is ready to be sent out you will receive your tracking detail by email. This email sometimes end up in the spam folder so make sure to check your spam folder regularly.

Q. How do I make arrangements with the courier for delivery at a certain time?
A. Once you have received your tracking number from us you can contact the courier directly to make arrangements. We make use of a third party courier service so once the parcel left our premises we have no further control over your parcel.

Q. How fresh are the edibles?
A. ALL edibles are baked on the morning before the parcel is sent out to ensure freshness. That's why our day starts at 5am in the morning to ensure you have the freshest of products!

Q. Are the strength of your oils and edibles tested ?

A. Yes! All products on our website are tested with a Tcheck THC/CBD tester. The accuracy of this tester is +- 5%. Please contact us for a list of product strength if required.